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Sams Teach Yourself Microsoft by Anne Stanton

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Hour 13. Emailing from Microsoft Dynamics CRM

In this hour, you will learn about how email works within Microsoft Dynamics CRM. You will also learn how to capture email from the Microsoft Outlook world and associate that to records in Microsoft Dynamics CRM.

Capturing Email

Many of our conversations these days are captured in email, and yet we often don’t manage to get these emails saved and associated with other company information. When only storing email ...

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