Sams Teach Yourself Microsoft® Dynamics CRM 4 in 24 Hours

Hour 24. Microsoft Dynamics CRM as a Development Framework

What You’ll Learn in This Hour:

• Options: What Can Be Changed?

• When to Consider Microsoft Dynamics CRM as a Development Platform and When Not To

• Skills Required: Microsoft Dynamic CRM Certifications and Who Can Make the Changes

Microsoft Dynamics CRM is a product that is as much xRM (where x can be any relationship-oriented line-of-business application) as it is CRM (where C is focused on customer relationship management). Microsoft Dynamics CRM On-Premise is fully functional and, yet, the expectation in many situations is that it will be expanded, configured, connected, and enhanced. It is also designed to offer control and best practice around this extending so that when a new ...