November 2011
Intermediate to advanced
608 pages
13h 33m
English
The SAP Service Marketplace (also known as the SAP Online Support Portal) can be accessed by customers with a user account usually referred to as an S user account by going to http://service.sap.com. When a customer purchases licenses from SAP, a super-user account (S user account with all privileges) is provided. Usually, it is the SAP Basis lead who initially has a super-user account. Additional user accounts with different levels of access are then created by the super-user and provided to the project team. Project team users can now log in to SAP Service Marketplace and perform different online activities, such as opening technical support messages or researching an OSS Notes database for any possible fixes for an ...