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SAP Planning: Best Practices in Implementation by George W. Anderson

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TSO Overview—Roles and Responsibilities

If one thing is certain, it’s that the organization supporting SAP will morph and change over time. Initially, the SAP TSO will be engaged in mapping business requirements to technical requirements. They will spend precious time understanding the business and comprehending the vision that the new computing solution will make available. These same folks will begin to put together a high-level project plan, too, and play a role in initially staffing the organization. They will then work hand-in-hand with the business to identify high availability and disaster recovery requirements, helping everyone to understand that high availability simply equates to dollars—the bigger the budget, the more available a ...

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