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SAP Planning: Best Practices in Implementation by George W. Anderson

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Approaches to “Filling in the Final Holes”

Don’t let the fact that we’re staffing again midway through the project fool you into thinking that these final additions to the SAP TSO are anything but critical. They are! As you can see in Figure 12.2, these positions support key solution vendors, tasks, and essentially the fundamental layers of the SAP Solution Stack.

Figure 12.2. Like a strong brick wall with a few bricks missing, the SAP project will never be complete without eventually filling in all of the “holes” in the SAP Technical Support Organization.

“Filling in the Holes” in the SAP TSO

The skillsets that will be ...

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