Systems Management Techniques for SAP

As I discussed back in Chapter 10, the SAP Computer Operations team needs to be prepared to manage the various SAP system landscape components being implemented months before Go-Live occurs. Development systems, training systems, systems that support testing, and so on will all be installed and configured prior to production. And each of these systems will need to be managed to ensure that it is available to its users. This includes proactively monitoring hardware and software installed as part of each system, looking for impending failures or circumstances that may cause less than acceptable performance. The systems also must be monitored in a reactive manner; reactive management minimizes the amount of ...

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