CHAPTER 10
Managing Projects Using SAP Solution Manager
Often projects in an organization are managed by delivery teams with little knowledge about all the artifacts related to pre-sales or proposals. This is one of the common pitfalls in failing to meet customer expectations after the sale is over; consulting organizations are no longer interested in keeping communication with the customer intact. This can result in a failed implementation caused by a lack of communication, dedication, or effort to excel in project delivery. I have seen many organizations succeed in winning a project because of excellent sales capabilities, but then fail to ...
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