Deep dive scenarios
In this chapter, we take you through a typical scenario of identifying and resolving a problem with your SONAS system. We show that using additional monitoring tools such as Tivoli Storage Productivity Center, along with the SONAS monitoring GUI, can save you time with your monitoring tasks.
We cover the following topics:
6.1 Data collection
In this section, we show how to collect support data in case a problem is reported to the IBM support ...