3.1. Introduction
Chapter 2 presented a model, the CBMG, for understanding how a customer interacts with an e-business site. The states of the CBMG, except for the Entry and Exit states, correspond to an e-business function. These functions are implemented by various software entities, called servers, which communicate with one another to implement the required e-commerce functions. These software servers run on machines interconnected through Local Area Networks (LANs) and sometimes Wide Area Networks (WANs).
This chapter discusses the anatomy of e-business functions from the logical view point. In other words, the chapter describes how software servers interact to implement e-business functions and provides a graphical notation to describe ...
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