CONTENTS
CHAPTER 1 INTRODUCTION: SCENARIOS IN SYSTEM DEVELOPMENT
Scope—What Does Scenario Mean, and What Does it Cover?
Scenarios for Systems—Not Necessarily Software
Business ‘Systems’ and Processes
CHAPTER 2 SCENARIO-BASED APPROACHES
Overview: The Crews Scenario Framework
The Scenario Approaches Described in this Book
PART II SCENARIOS THROUGH THE SYSTEM LIFE-CYCLE: TECHNIQUES
CHAPTER 3 SCENARIOS IN REQUIREMENTS DISCOVERY
What Is a Requirements Scenario?
From Scenarios to Atomic Requirements
Keeping Track of the Investigation
Techniques for Building Scenarios
CHAPTER 4 SCENARIOS FOR INNOVATION: DEVELOPING SCENARIO-BASED USER NEEDS ANALYSIS (SUNA)
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