Almost every office of any size has one—an office troublemaker. That person whom everyone agrees would not be missed if he or she found another place to work. It may be someone who is negative, a gossip, doesn’t do a fair share, badmouths everyone, or is simply out of step.
Although there may be exceptions, most of these people did not start out as the “troublemaker.” They were hired because somebody thought they would do a good job and there is a good chance they even did so for a while. But somehow, somewhere along the way, a shift occurred. We lost whatever innocent affection we felt toward this person and they lost whatever love they felt for their work.
How do we recapture that innocence?