Acknowledgments

While I had always dreamed of writing a book, I never realized how difficult it would be, or how rewarding. A great many people helped make this book a reality.

I have had the good fortune to have many great mentors and role models, wonderful colleagues, and an innate determination to be the best (some say it’s a compulsion or obsession). When you add it all up, John Robert’s has achieved more than I ever thought possible.

Because so many people have been so generous with their wisdom and experiences, I decided to share the best practices that have made John Robert’s so successful. These best practices have worked for many types of companies, and they can help you enjoy more prosperity and fulfillment in your endeavors.

Every ...

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