August 2012
Intermediate to advanced
696 pages
17h 26m
English
The CIO of XYZ Corporation was going through his agenda for the day when he got a call from his secretary about some visitors from ABC Corporation who were awaiting him in the boardroom. He said, “What? How come they are here without any prior notice?” The secretary replied that as per the ABC Corp. project manager, he did leave him a voicemail. The CIO dialed into his voicemail, and yes, indeed, there was the missing voicemail. However, the Cisco Unified IP Phone Message Waiting Indicator (MWI) was not on! How in the world could he have ever known if there were a voicemail? On further investigation by the IT team, it turned out that earlier last night the CIO’s voicemail box was accessed ...