CHAPTER FIVE
DISRUPTIVE DIPLOMAS
Do the theories of innovation apply to education? What is a non-consumer in the education context? Can educational providers overshoot their students? What sorts of mechanisms can organizations use to reach nonconsumers and overshot customers? What sorts of developments could prove threats to leading universities? What would signal that the game is changing? How can universities respond? How do nonmarket players affect the industry? Can innovation help fix our ailing public school system? What do the theories of innovation have to say about the future of education?
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