CHAPTER 2: DEFINE SELECTION PARAMETERS
Once you’ve identified a need to select a new system or service, the temptation is to simply ‘get on with it’ and immediately start to look at possible options. However, there are a number of important steps to take before you do that. These are:
- Decide who should be involved in the selection process.
- Make sure you have clear reasons for doing the selection.
- Make sure you know what outcome you expect from the selection (i.e. what you expect to achieve from having the new system or service).
- Agree the scope of the selection (i.e. where the boundaries are, what’s included and, importantly, what’s excluded).
- Have a good idea of the business case (i.e. likely cost versus expected benefits).
- Understand any constraints ...