Employment Settings in Selling today
1.4 Discuss the different employment settings in selling today
Careers in sales include both inside and outside sales positions. Inside salespeople are those who perform selling activities at the employer’s location, typically using the telephone and e-mail. Many manufacturers and wholesalers have developed inside sales forces to take orders, make calls on customers, and provide support for field salespeople. In some cases, the inside salespeople are called customer service representatives (CSRs) and provide a number of support services on behalf of field salespeople.
Inside sales can be either “inbound” or “outbound.” Inbound inside salespeople respond to calls initiated by the customer. For more insight ...
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