Role-Play Exercise

In this role-play, you will assume the role of a salesperson working at a Brooks Brothers clothing store. The inventory includes a wide range of business professional clothing such as suits, sport coats, dress shirts, and accessories; the store also offers a full range of business casual clothing. A member of your class will assume the role of a customer who visits your store for the purpose of buying clothing for work. He recently graduated from college and will start work at a new job in about two weeks. In addition to clothing, your store offers complete alteration services and credit plans. During the role-play, you should ...

Get Selling Today: Partnering to Create Value, 14/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.