Reality Selling Case Problem—Chris Wylie/Ecolab

A photo shows a man walking while talking on a cell phone.

Source: Michael Ahearne

Ecolab (www.ecolab.com) is the global leader in cleaning, sanitizing, food safety, and infection prevention products and services. With more than 14,000 sales and service experts, Ecolab employs the industry’s largest and best-trained direct sales and service force, which advises and assists customers in meeting a full range of cleaning, sanitation, and service needs. Chris Wylie, the Ecolab sales representative featured at the beginning of this chapter, is continually ...

Get Selling Today: Partnering to Create Value, 14/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.