Chapter 20 20.0—Server Problem Determination
Terms you’ll need to understand:

Techniques you’ll need to master:

Introduction
Server+ Exam Objective 7.1 states that the test taker should be able to perform problem determinations. Activities associated with this objective include isolating a problem, for example:
Determining whether the problem is hardware- or software-related
Using questioning techniques to determine what, ...
Get Server+ Certification Exam Cram™ 2 (Exam SKO-002) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.