This chapter covers the Troubleshooting and Problem Determination (hardware and software) section of the Server+ exam. This job dimension is the topic of approximately 27% of the exam questions. As with any troubleshooting task, knowledge of how the system works proves very useful in finding and eliminating the problem. The same applies here; knowledge from the other chapters of this book is very useful in troubleshooting problems with a network server.
Not only does this chapter cover troubleshooting techniques, it also discusses ways to find network server bottlenecks. You will also learn various ways to eliminate network server bottlenecks.