10 Jarvis, I mean Alexa, order me a pizza
This chapter covers
- Creating a serverless SMS chatbot
- The challenges of having different serverless chatbots
- Creating an Alexa skill using Claudia and AWS Lambda
Chatbots are useful for businesses because they significantly reduce the need for customer support while enabling your customers to interact with your applications in a convenient and interesting way. Serverless chatbots improve the equation even more, because you can support great user fluctuation, with many request peaks, without requiring server configuration. The only limitation of chatbots is that they’re tied to their respective messaging platforms, and there are many, which vary greatly from market to market. For example, Facebook ...
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