CHAPTER 6

Health Operating Management Process Design

The fourth type of design, Level v, is for the processes that perform the day-to-day management of resources, including their scheduling. This corresponds to the last level of detail of the Hospital Architecture in Figure 2.7 and concerns the procedural detail of the realization of the activities for each of the subprocesses of processes, such as the ones presented in Figures 4.9 to 4.11 of the “Operating Room Capacity and Assignment” case, presented in Chapter 4 for subprocesses that allow demand prediction and capacity analysis. In all these cases the activities of the subprocesses deal with assignment and scheduling of resources, such as resources that are needed to provide a certain capacity. ...

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