APPENDIX A: GLOSSARY OF TERMS
This glossary defines the terms used in this book. This includes the specific SIAM definitions for common terms such as ‘board’.
| Aggregation | Also referred to as service aggregation. Bringing together components and elements to create a group (or service). |
| Board | Boards perform governance in the SIAM ecosystem. They are formal decision-making bodies, and are accountable for the decisions that they take. Boards are a type of structural element. |
| Business as usual (BAU) | The normal state of something. |
| Business case | Outlines a proposed course of action, its potential costs and benefits. Supports decision-making. |
| Capability | “The power or ability to do something.”29 |
| Cloud services | Services that are provided over ... |
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