Service Intelligence

Improving Your Bottom Linewith the Power of IT ServiceManagement

Sharon Taylor

image

Upper Saddle River, NJ • Boston • Indianapolis • San FranciscoNew York • Toronto • Montreal • London • Munich • Paris • MadridCape Town • Sydney • Tokyo • Singapore • Mexico City

Get Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.