
The Services Sector in the Indian Economy 81
a need to reset socio-economic objectives in the larger interest of the nation
by taking into consideration factors such as severe competition, customer
sophistication, business diversi cation, product/service innovation, asset and
liability mismatch, increased business risks (Internet risk, market risk, credit
risk, payment risk and so on), NPA menace, capital restructuring, cyber/e-
banking, e-commerce and universal banking.
Indian banks have performed well in terms of growth, asset quality and
pro tability since 2001. e banking index has grown at a compounded
annual rate of over 51 per cent ...