August 2014
Intermediate to advanced
334 pages
10h 12m
English
| Figure 1.1 | The spectrum of flexibility | 10 |
| Figure 1.2 | Processes vs. business requirement | 11 |
| Figure 1.3 | Service ecosystem and the amount of flexibility | 13 |
| Figure 1.4 | The research goal | 13 |
| Figure 1.5 | Traditional approaches vs. Serendip | 15 |
| Figure 1.6 | Adaptive organisational structure providing required amount of flexibility | 16 |
| Figure 2.1 | The collaborators of RoSAS business model | 22 |
| Figure 3.1 | The relationship between BPM theories, standards and systems | 30 |
| Figure 3.2 | Categories of process modelling approaches | 31 |
| Figure 3.3 | Complementary existence of BPM and SOA | 34 |
| Figure 3.4 | The classification scheme for flexibility | 35 |
| Figure 3.5 | Dominant underpinning adaptation techniques | 36 |
| Figure 3.6 | An illustration of different techniques ... |