- Open any standard web browser and type the instance address.
- Log in to the instance using valid credentials.
- To make recipe let’s understand some basics out of the box, Service-Now provides predefined variables, which you can use globally:
- current: The current variable refers to the Service-Now form, which is currently being displayed
- Previous: This is the record before any changes were made. This variable is available on delete or update, but not available for the async business rule
- g_scratchpad: The scratchpad object is available on the display Business Rule only, which is used to pass information to the client side
- When a current record is being referenced, there may not be a current record when a business rule runs, ...
