Each entry in the Data Source [sys_data_source] table contains the information that ServiceNow needs to pick the file up or connect to the server. Navigate to System Import Sets > Administration > Data Sources to see some examples.
As you select the different types and options, UI Policies show or hide other fields. Some of the most important items are discussed in this section.
The product documentation explains all the options in more detail-files can be unzipped, deleted after collection, and much more: https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/import-sets/concept/c_DataSources.html
Several data sources, such as the following, are supported:
- CSV, XML,and XLS or XLSX Excel ...
