- Open any standard web browser and type the instance address.
- Log in to the Service-Now instance using the credentials.
- On the left-hand side in the search box, type workflow and under workflow application, click on workflow editor module.
- Out of the box, service-now provides following activities for Tasks in the workflow:
Workflow task activity
- Catalog Task: This activity creates a catalog task record only. It is important to note that catalog task activity is available for service catalogs only:
Workflow catalog task