How to do it...

  1. Open any standard web browser and type the instance address.
  2. Log in to the Service-Now instance using the credentials.
  3. On the left-hand side in the search box, type workflow and under workflow application, click on workflow editor module.
  4. Out of the box, service-now provides following activities for Tasks in the workflow:
Workflow task activity
  • Catalog Task: This activity creates a catalog task record only. It is important to note that catalog task activity is available for service catalogs only:
Workflow catalog task

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