How to do it...

  1. Open any standard web browser.
  2. Type the Service-Now instance web address (http://{instance_name}.service-now.com) provided by your company in the address bar. Now, enter your credentials in respective fields.
  3. Go to the Incident applications and click on the Create New module:
Incident module form configuration
  1. Now, you will able to view a new Incident form.
  2. On the Incident form header, hover the mouse cursor and right-click:
Incident form configuration
  2. After right-clicking, a header a menu appears; hover again ...

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