- Open any standard web browser and type the instance address.
- Log in to the Service-Now instance using the credentials.
- On the left-hand side, type workflow and under Workflow application. Now let’s understand some basics:
Workflow troubleshooting
- Active Contexts: This module is helpful to understand active workflows, so whatever workflow is being run in the system it would be available here.
- All Contexts: This module stores all active and inactive workflows. You can consider this as a repository of all the workflows which are under process and which are completed as well.
- Executing Activities: Note that you should know that ...
