How to do it...

  1. Open any standard web browser.
  2. Type the Service-Now instance web address provided by your company in the address bar (http://{instance_name}
  3. Type system ldap on the left-hand side, and service now will search out the module. Now you need to click on Create New Server:
System LDAP
  1. You have to configure it to streamline user access, as follows:
  • Type of LDAP Server: Active Directory (You can give your own name)
  • Server name: AD Server
  • Server URL: ldap://
  • Starting search dictionary: DC:packt,DC=com
LDAP server configuration
  1. Now click on Submit  button.
Standard LDAP integration communicates ...

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