How to do it...

  1. Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
  2. Type the instance web address in the address bar.
  3. Log in to the Service-Now instance using the credentials.
  4. Type Report in the search bars (left-hand side).
  1. Now, Click on Create View/Run module under report application.
  2. Now configure the report as follows.
  3. After click, you will able be able to view selected columns in section 3 as shown in following screenshot:
Service-Now Create New Report
  1. If you click on the section 1 drop-down menu, you will able to view all the tables (system/custom) from which you can generate the desired report in either ...

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