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Set the Tone for Trust

Set the Tone for Trust

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by Carol Kauffman
Publisher: Harvard Business Review
Release Date: August 2014
ISBN: 32562HBRHV1024
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Video Description

Carol Kauffman, Executive Director of the Institute for Coaching at Harvard Medical School, explains how voice tone affects people's willingness to listen.

Table of Contents

  1. Set the Tone for Trust 00:03:33