Set the Tone for Trust

Video Description

Carol Kauffman, Executive Director of the Institute for Coaching at Harvard Medical School, explains how voice tone affects people's willingness to listen.

Table of Contents

  1. Set the Tone for Trust 00:03:33

Product Information

  • Title: Set the Tone for Trust
  • Author(s): Carol Kauffman
  • Release date: August 2014
  • Publisher(s): Harvard Business Review
  • ISBN: 32562HBRHV1024