Set the Tone for Trust

Set the Tone for Trust

by Carol Kauffman
Released August 2014
Publisher(s): Harvard Business Review
ISBN: 32562HBRHV1024

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Video Description

Carol Kauffman, Executive Director of the Institute for Coaching at Harvard Medical School, explains how voice tone affects people's willingness to listen.

Table of Contents

  1. Set the Tone for Trust 00:03:33

Product Information

  • Title: Set the Tone for Trust
  • Author(s): Carol Kauffman
  • Release date: August 2014
  • Publisher(s): Harvard Business Review
  • ISBN: 32562HBRHV1024