ACKNOWLEDGMENTS

This book was twenty-five years in the making. I cannot do justice here to all the people who helped guide my thinking over these many years. But I can single out—and thank—those people without whom this book would never have been written.

The project began when acquisition editor Kirsten Sandberg pitched the idea of a book based on questions to her Harvard Business Press colleagues, and ended with production editor Allison Peter shepherding the manuscript through final copyediting and page proofs. In between, Ania Wieckowski applied her considerable editorial skills to reviewing numerous drafts, proposing changes and clarifications, and helping make the ideas accessible to you, the reader.

Research associates Kathryn Rosenberg ...

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