Chapter 6: Submerging into Search
In This Chapter
Examining SharePoint search architecture
Positioning the Search offerings
Discovering major search features
Searching online has become common enough that you’d have to call it, well, normal. Everyone frequently engages in it. But too much search activity inside a business is a sign that things aren’t right — it may be an indication that the information you seek isn’t easily findable. And that can mean you aren’t exploiting your company’s intellectual capital to its fullest. When that happens, the productivity of your information workers tends to dip — not only because of frustration but also because nobody is one-hundred-percent confident that the information they’re working with is really the best and most relevant for the task at hand.
Successfully tackling such issues is vital to ensuring that your search capability aids information workers’ productivity. Instead of a barrier, search becomes a valuable tool that you can rely on and use to achieve better business outcomes. In this chapter, we look at the search features in SharePoint — and explain how to build a search environment that helps users find the right information for whatever task they have in mind (sometimes literally!).
The Importance of Search
Of course you want to ensure that the information returned to a search query is the absolute best — but that’s hard to do. Here’s why:
♦ Volume and scope of information sources: Your organization’s information assets tend ...