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SUCCESS IS NEVER FINAL
While we’ve made clear that there are many things that have to be done right to successfully shift ahead, our final thought is this: Success is never final. In a world that is changing as fast as this one, you can never take your foot off the gas. Concurrently, you can never take your eyes off your customers and the purpose you serve in their lives. You must constantly let the customer know that you know what’s important to them. Not just on a transactional level, but on an emotional level. They are the ones who will decide ...
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