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Ship it! by William A. Gwaltney, Jared Richardson

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6 Track Features

A new feature in your product refers to added functionality. It’s making your product do something that it didn’t do before. For example, making your product talk to a different vendor’s database is a feature. On the other hand, making your product work properly with a supported database is fixing a bug. The two are different and need to be treated differently.

There are many reasons you should track your feature requests accurately. You can gauge customer demand for new features, as well as generate to-do lists for the next product versions. Knowing who requested a feature is also crucial to prioritization. You can properly prioritize your feature list if you know that your smallest customer requested one feature but six ...

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