MAXIMIZING THE USES OF MULTI-RATER FEEDBACK
David W. Bracken
Let me start by being clear about exactly what we are debating. Those of us on the “appraisal” or decision-making side of this argument certainly do not propose, nor have we ever proposed, taking the position that multi-rater feedback (MRF) is not a good developmental tool. I do believe that its very power is not maximized when used for development only, for reasons stated below. What we are debating is the position of the “development only” camp that it is never appropriate to use MRF for decision making, such as performance management or succession planning.
It would be too simple to refute the “development only” argument by simply pointing out that MRF for decision making has worked ...