Evaluating Retention

Of course, the most obvious means of evaluating a retention program is to monitor the retention rate. That can be done for the organization as a whole or for components like departments, divisions, or service units. Another method for evaluating retention programs is to conduct exit interviews with people who are leaving the payroll. The reasons why they are leaving are really important for survey input. Stay interviews are another source for information. These types of interviews survey key employees and what is causing them to stay with the organization. Analysis of those pieces of intelligence can help identify weaknesses in the employer’s organization that can be fixed to bring positive improvement in retention. In the ...

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