Chapter 8. Cloud Governance, Risk, and Compliance

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We finally solved the last IT problem—Geek and Poke

Although cloud services offer many benefits, these benefits are unsustainable without a level of planning. Without proper planning, control, and monitoring, obtainable cloud service benefits can be easily ignored, forgotten, or more important, undermined by the actions of individuals within your organization who make uninformed or reckless decisions.

Consider this scenario:

• The sales department within one division decided to use a customer relationship management (CRM) cloud service that offered quickly accessible and good enough functionality ...

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