Look at things from others’ points of view
In Chapter 1, we talked of seeing things simply. One simple way of seeing things is to see them from other people’s points of view. Almost everything we undertake involves other people. Seeing things as they see them can be a powerful aid to understanding and getting things done.
You’ve joined a new organisation and you’ve discovered that one of the people who works for you appears to be seriously overpaid for what he does. You know that he is pretty settled and happy in the organisation. You know also that he’s fairly reasonable. You decide to reduce his salary to that of his peers. Your analysis is that while he might be very upset about it initially, he will eventually see ...