O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Six Sigma Demystified, Second Edition, 2nd Edition

Six Sigma Demystified, Second Edition, 2nd Edition

by Paul Keller
Publisher: McGraw-Hill
Release Date: January 2011
ISBN: 9780071746793
View table of contents
Start reading

Book Description

Learning Six Sigma CAN be a painless process!

Six Sigma is among the most effective process methods used today--and it's also among the most baffling topics to those new to the subject.

The good news is Six Sigma DeMYSTiFieD, second edition, explains it all in a language you'll understand. This easy-to-understand reference teaches the methods of Six Sigma, explains their applications, and tests expertise--without confusing statistics and formulas. In no time, you'll develop the skills you need to solve problems, anticipate customer needs, and meet the demands of the most challenging markets.

Filled with practical hands-on advice and essential organizational tips, Six Sigma DeMYSTiFieD provides a complete blueprint for developing strategies, plotting growth, and performing at peak efficiency for maximum profits.

This fast and easy guide offers:

  • Proven techniques for building a solid Six Sigma infrastructure
  • Tips for deploying projects using DMAIC methodology
  • Clear advice on when and how to use specific problem-solving tools
  • Essential calculations and assumptions
  • Case studies, quizzes, and a final exam that reinforce what you've learned

Simple enough for a beginner but challenging enough for a more advanced student, Six Sigma DeMYSTiFieD is your shortcut to a solid foundation in this powerful improvement methodology.

Table of Contents

  1. Cover Page
  2. Six Sigma DeMYSTiFieD®
  3. Copyright Page
  4. Dedication
  5. About the Author
  6. Contents
  7. Introduction
  8. Part 1 Preparing for Deployment
    1. Chapter 1 Deployment Strategy
      1. What Is Six Sigma?
      2. Differences Between Six Sigma and Total Quality Management (TQM)
      3. Six Sigma and Lean
      4. Elements of a Successful Deployment
      5. Chapter 1 Quiz
    2. Chapter 2 Developing the training and Deployment plan
      1. Training Needs Analysis
      2. Executive Overview Training
      3. Champion and Management Training
      4. Black Belts
      5. Green Belts
      6. Chapter 2 Quiz
    3. Chapter 3 Focusing the Deployment
      1. Customer Focus
      2. Project Selection
      3. Chapter 3 Quiz
  9. Part 2 DMAIC Methodology
    1. Chapter 4 Define Stage
      1. Objectives
      2. Project Definition
      3. Top-Level Process Definition
      4. Team Formation
      5. Recommended Tools
      6. Chapter 4 Quiz
    2. Chapter 5 Measure Stage
      1. Objectives
      2. Process Definition
      3. Metric Definition
      4. Process Baseline Estimation
      5. Measurement Systems Analysis
      6. Recommended Tools
      7. Chapter 5 Quiz
    3. Chapter 6 Analyze Stage
      1. Objectives
      2. Value-Stream Analysis
      3. Analyzing Sources of Variation
      4. Determining Process Drivers
      5. Recommended Tools
      6. Chapter 6 Quiz
    4. Chapter 7 Improve Stage
      1. Objectives
      2. Defining the New Process
      3. Evaluating Process Failure Modes
      4. Assessing Benefits of the Proposed Solution
      5. Implementation and Verification
      6. Recommended Tools
      7. Chapter 7 Quiz
    5. Chapter 8 Control Stage
      1. Objectives
      2. Standardize on the New Methods
      3. Measure Bottom-Line Impact
      4. Document Lessons Learned
      5. Recommended Tools
      6. Chapter 8 Quiz
  10. Part 3 Six Sigma Tools
    1. Affinity Diagrams
    2. ANOVA
    3. Autocorrelation Charts
    4. Box-Whisker Chart
    5. C Chart
    6. Cause-and-Effect Diagram
    7. Confidence Interval on Mean
    8. Confidence Interval on Proportion
    9. Contingency Tables
    10. Contour Plot
    11. Control Plans
    12. Design of Experiments (DOE)
    13. Distributions
    14. Equality-of-Variance Tests
    15. Evolutionary Operation (EVOP)
    16. EWMA Charts
    17. Factorial Designs
    18. Failure Modes and Effects Analysis (FMEA)
    19. 5S
    20. Flowchart
    21. Gantt Chart
    22. Goodness-of-Fit Tests
    23. Histogram
    24. Hypothesis Testing
    25. Individual-X and Moving-Range Charts
    26. Interaction Plots
    27. Lean Methodology
    28. Level Loading
    29. Linearity Analysis
    30. Matrix Diagrams
    31. Multi-Vari Plots
    32. Nominal Group Technique
    33. Nonparametric Test on Equality of Means
    34. Np Chart
    35. P Chart
    36. Pareto Chart
    37. PERT Analysis
    38. Prioritization Matrix
    39. Process Capability Index
    40. Process Cycle Efficiency
    41. Process Decision Program Charts
    42. Process Maps
    43. Process Performance Indices
    44. Quality Function Deployment
    45. R&R Studies
    46. Regression Analysis
    47. Response Surface Analysis
    48. Run-Test Rules
    49. Scatter Diagrams
    50. SIPOC
    51. Spaghetti Diagram
    52. Statistical Process Control (SPC) Charts
    53. Transformation
    54. U Chart
    55. Velocity
    56. Work Breakdown Structure
    57. X-Bar Chart
  11. Final Exam
  12. Answers to Quizzes and Final Exam
  13. Appendices
    1. 1. Area under the Standard Normal Curve
    2. 2. Critical Values of the t Distribution
    3. 3. Chi-Square Distribution
    4. 4. F Distribution (α = 1%)
    5. 5. F Distribution (α = 5%)
    6. 6. Control Chart Constants
    7. 7. Table of d2 Values
    8. 8. Capability Index to Sigma Level Conversion
    9. 9. Estimating Sigma Using Long-Term DPMO (from Field Data)
    10. 10. Durbin-Watson Test Bounds
  14. Glossary
  15. References
  16. Index