The objectives of the measure phase are explained and illustrated in this chapter.
The objectives of the measure stage include
• Process definition at a detailed level to understand the decision points and detailed functionality within the process.
• Metric definition to verify a reliable means of process estimation.
• Process baseline estimation to clarify the starting point of the project.
• Measurement system analysis to quantify the errors associated with the metric.
In the measure stage of the define, measure, analyze, improve, and control (DMAIC) problem-solving methodology, a detailed process-level map of the current (i.e., as-is) process is developed. This detailed map clearly defines ...