Chapter 17. A Paper Helicopter Experiment Case Study

CHAPTER OUTLINE

17.1 Background

17.2 Define Phase

17.3 Measure Phase

17.4 Analyze Phase

17.5 Improve Phase

17.6 Control Phase

LEARNING OBJECTIVES

After reading this chapter you will be able to:

  • Conduct a Six Sigma DMAIC project

  • Use the tools and methods of the Define, Measure, Analyze, Improve, and Control phases

INTRODUCTION

This chapter presents an application of the Six Sigma DMAIC model to a version of G.E.P. Box's famous “paper helicopter” experiment [References 1, 3, and 4]. The intent of this chapter is to present the reader with a case study for structuring a Six Sigma project.

Background

Lilliputia is one of the countries portrayed in Gulliver's Travels by Jonathan Swift and is a member of the Small ...

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