Chapter 4

Organizing for Improvement

In This Chapter

arrow Summarizing the Define, Measure, Analyze, Improve, Control (DMAIC) project methodology

arrow Understanding the many areas of Six Sigma application

arrow Reviewing roles and responsibilities in a Six Sigma deployment

arrow Following the deployment and implementation process

Six Sigma changes the lives of individuals and the conduct of organizations. Unlike most other business improvement initiatives, Six Sigma isn’t just “feel good” stuff. It’s an aggressive, targeted regimen — a pervasive, challenging, systematic eradication of waste and inefficiency. Six Sigma helps you uncover defects and problems that develop and hide in your organization. This chapter introduces the five phases of the Six Sigma DMAIC project methodology — Define, Measure, Analyze, Improve, and Control — that we deal with in much more detail in Parts II through IV of this book.

In this chapter, you find out how to apply the DMAIC methodology in specific areas of the organization and read about the individuals who take on specific roles and responsibilities in a Six Sigma initiative. ...

Get Six Sigma For Dummies, 2nd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.