Organizing for Improvement
In This Chapter
Summarizing the Define, Measure, Analyze, Improve, Control (DMAIC) project methodology
Understanding the many areas of Six Sigma application
Reviewing roles and responsibilities in a Six Sigma deployment
Following the deployment and implementation process
Six Sigma changes the lives of individuals and the conduct of organizations. Unlike most other business improvement initiatives, Six Sigma isn’t just “feel good” stuff. It’s an aggressive, targeted regimen — a pervasive, challenging, systematic eradication of waste and inefficiency. Six Sigma helps you uncover defects and problems that develop and hide in your organization. This chapter introduces the five phases of the Six Sigma DMAIC project methodology — Define, Measure, Analyze, Improve, and Control — that we deal with in much more detail in Parts II through IV of this book.
In this chapter, you find out how to apply the DMAIC methodology in specific areas of the organization and read about the individuals who take on specific roles and responsibilities in a Six Sigma initiative. ...