In This Appendix
Troubleshooting some common issues
Much of the popularity of Skype popularity is owed to the fact that Skype is easy to use. Even though Skype is designed for simplicity, there are bound to be situations in which a complication or two arises. Here are some questions and answers that may help smooth the way through unexpected roadblocks.
Table B.1. Troubleshooting Common Issues with Skype
What's the Problem?
What's the Answer?
My Contacts search yields too many names and I can't find the person I'm looking for.
It helps to sort the list by Country/Region. Just click the column header of the search results. Entering more precise search terms also helps. The more data you enter, the better the search results.
I signed up with Skype, but no one can find my Skype Name.
Add more information to your profile to yield better search results for your new contacts. At the very least, fill in your country and language.
I want a secure password, but it needs to be one I can remember.
Pick two easy but unrelated, words. Separate them by a number, such as latte67chair.
I can't find the audio jack in my Macintosh computer. How do I use a headset/microphone with it?
Macintosh accepts audio input from USB devices. Purchase a USB microphone or headset.
I misplaced my microphone, and no one I speak with using Skype can hear me.
In a pinch, use an extra set of headsets that you plug into the microphone jack. Not the best quality sound, but ...