6

Small Steps, Big Results

Four years after the Consumer team embarked on the PTO experiment, 88 percent of BCG’s Boston office consulting staff were engaging in the PTO process on their current team, and 95 percent of them wanted their next team to be engaged in PTO. By this point, 72 percent of individuals felt that their colleagues were considerate of their personal lives, compared with 55 percent before the initiative began; 59 percent felt they had sufficient control over their work schedule, compared with 43 percent before the initiative began; and 81 percent derived a sense of personal accomplishment from their work, compared with 71 percent at the start.

The work itself was also believed to be benefiting. More individuals felt it was ...

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