Chapter 12

Tapping Technology

IN THIS CHAPTER

Bullet Deciding between cloud- and internal server-based storage

Bullet Ramping up your business’s efficiency by using technology and the internet

Bullet Tapping into artificial intelligence

Bullet Finding help in buying a business or franchise

Technology is intended to help small-business owners run their businesses more efficiently and profitably. Hence, we encourage you to keep a finger on the pulse of technology and its role in your type of business. In fact, if you fail to track and take advantage of useful technology, your business can end up getting thumped by your competition (for more on the needs of a growing business, head to Chapter 20). However, similar to any tool, technology can be misused or overused and become more costly than intended.

Warning Do not buy expensive new business hardware and software until you talk with other small-business owners who’ve used the product for at least a year. Be sure to exercise self-discipline when you’re searching for small-business ...

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