Chapter 16
Finding and Keeping Superstar Employees
IN THIS CHAPTER
Executing the hiring process
Investing in training
Handling pay and performance issues
Terminating — when all else fails
Creating an organization chart and employee manual
Examining the traits of successful employers
If you’re like most small-business owners we know, you may work without any employees as you transition through the start-up stage. Then, after you decide to hire employees, you may find that you need or want only one or two. However, if you have ambitions to really grow your business, you may end up hiring many employees. After all, employees mean leverage (increased means of accomplishing your mission) in the world of business, and leverage creates all kinds of opportunities for growth.
The concepts and suggestions in this chapter are designed to help you hire top employees and keep them happy and, in ...
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